Which quadrant in the Skill/Will Matrix includes individuals who are eager but lack necessary skills?

In the Skill/Will Matrix, individuals who are eager but lack the necessary skills are located in the first quadrant. This quadrant represents people who have high motivation and willingness to learn or take on tasks, but they do not possess the requisite skills or experience to perform those tasks effectively.

Understanding this quadrant is crucial for change management, as it highlights the need for training and development. Leaders can focus on providing resources, mentorship, and training opportunities to help these individuals gain the skills they need to match their eagerness. This approach can transform their enthusiasm into effective performance, ultimately leading to a more capable and engaged workforce.

In contrast, other quadrants depict different combinations of skill and will: some may have high skills but low motivation, while others may lack both skills and motivation, or possess both. Recognizing the characteristics of individuals in each quadrant allows managers to tailor their strategies for support and development effectively.